FAQ

Soul Krave is a global sanctuary for mothers — a place where ancient herbal wisdom meets modern clinical science to support pregnancy, postpartum, breastfeeding, and babyhood.
Born from the legacy of Limarosa, our formulas honour the sacred journey of motherhood through nature-aligned, gentle, and intentional care.

Our products are formulated with the guidance of a medical herbalist, biologist, and healthcare professional, and have been tested in clinical practice for more than a decade with over 6000 families.
Every ingredient has a purpose. Every formula is created with intention.

All Soul Krave creations are handcrafted in our Lab in Portugal in small sacred batches, with deep respect for mothers, babies, and the earth.

Yes. We say yes to:
 ✓ Pure, plant-based, unprocessed botanicals
 ✓ Cold-pressed oils, hydrosols, whole flowers, roots, leaves
 ✓ Dermatologically gentle formulations
 ✓ Ethical sourcing and transparent lists

And no to:
 ✗ Artificial fragrances
 ✗ Parabens, PEGs, SLS/SLES
 ✗ Petroleum derivatives
 ✗ Synthetic dyes or irritants

Only what nourishes and protects the skin — nothing unnecessary.

All Soul Krave formulas are cruelty-free and never tested on animals.
Most are vegan, except those containing ethically sourced beeswax.

Yes. Our formulations are developed specifically for these tender phases, using safe botanicals and gentle ingredients.
Each product clearly states the recommended stage of use.

We always recommend seeking professional advice to attend to the root cause of any symptom.

 ✔  Medical-herbalist formulations
 ✔ Small-batch, handcrafted production
 ✔ 100% natural and intentional ingredients
 ✔ Designed as rituals, not just skincare
 ✔ Rooted in the sacred feminine, connection, and presence

Soul Krave is more than care — it is remembrance that we are nature.

• Recyclable violet glass bottles*
• Minimal-waste production
• Ethical, fair-trade harvesting
• Local European suppliers whenever possible
• No polluting synthetic chemicals
• High-potency formulas (a little goes a long way)
  

*Our Violet Glass bottles are a unique, patented, special blend of minerals that are combined to make a miraculous glass. It is the only type of glass that acts as a filter to block the full spectrum of light, allowing only violet light and UV-A / InfraRed to penetrate the glass. As a result, the nutrients and vitality of natural and organic ingredients that are stored are naturally enhanced and perfectly preserved!

We ship from Portugal to the EU and selected international regions (except Luxembourg, Switzerland and UK).

Orders are processed within 2–4 business days.

• Portugal: 1–3 business days
• EU: 3–7 business days
• International: varies by country
  

You’ll receive tracking information once your parcel ships.

Please email us (connect@soulkrave.com ) within 48 hours with photos. We will lovingly replace any damaged item, you deserve to feel held at every stage of your experience.

Due to the intimate nature of skincare, we cannot accept returns of opened products.
Unused, unopened items may be returned within 14 days.

Yes, our curated Ritual Bundles make meaningful gifts for every friend and during pregnancy, postpartum, breastfeeding, and newborn care.

We also offer an E-Gift Card, so you can always gift exactly what the person you care for truly needs.

You are not alone,  you are held.
Write to us at connect@soulkrave.com and our team will support you with presence and care.

Yes. Products like Baby Bath, Mom & Baby Oil, Mom & Baby Balm, and Happy Skin are safe from birth, and intentionally crafted without essential oils or harsh ingredients.

We recommend avoiding soaps in the early months.
 Our Baby Bath is a milky botanical infusion that:
 • cleanses without stripping
 • calms irritation
 • hydrates deeply
 • supports eczema-prone skin

A safe and soothing ritual from day one.

The same goes for our Mom & Baby Oil, a nurturing easy option for baby’s skin and bonding moments.

Depending on your baby's skin:

• Mom & Baby Oil — for bath and body massage
• Happy Skin Lotion — hydrating, eczema-savior, fragrance-free
• Mom & Baby Balm — for dry patches, cheeks, rash-prone areas
  

Some babies need little to no extra hydration when using gentle, non-soap products.

For urine:
 → Warm water + soft cloth is enough.

For stools or sensitive skin:
 → Bottom Spray
 → A few drops of Mom & Baby oil on a warm cloth
 → Baby Bath tea infusion

Then:
 → Let the skin dry fully before closing the diaper.

A three-part routine helps:

1. Calm cleanse
2. Dry thoroughly
3. Protect the area with Mom & Baby Balm or Happy Skin Lotion
   

Breathable time without a diaper, moments in the sunlight, reviewing detergents and avoiding acidic foods (like orange and tomato in case the baby is already eating)  can also support healing.

• Avoid soaps and synthetic fragrances
• Use Baby Bath 
• Apply Happy Skin Soothing Lotion 2–3× daily
• Seal with Mom & Baby Balm
• Review detergents, wipes, and clothing materials
• Be aware of family allergies and triggering foods
  

Botanicals like oat, calendula, chamomile, marshmallow, and plantain support skin regeneration and comfort.

The Sacred Intimate Oil can be used for perineal massage from week 34 onwards to support elasticity, softness, and body awareness.

Our Bottom Ritual Line offers complete, gentle support:

• Bottom Sitz Bath — reduces swelling and irritation
• Bottom Spray — cooling, touch-free comfort anytime
• Bottom Balm — supports repair and soothes hemorrhoids
  

Perfect for the first days and weeks postpartum.

Having the guidance of a Pelvic Physiotherapist is always recommended.

Yes:

• Bottom Spray may be used to gently refresh and cleanse the area.
  

Life Line Balm is ideal once the incision is fully closed, helping soften the scar and restore tissue flexibility.

Our Glowing Skin Stretch Mark Lotion deeply nourishes with rosehip, centella asiatica, seaweed, avocado, shea butter, and hydrosols to support elasticity and comfort.
 Massage twice daily on the belly, hips, thighs, and chest.

Also be aware of hydration (liquids and food) and minerals.

A multi-purpose formula for: 

✓ Daily intimate cleansing (soap-free, microbiome-friendly) 

✓ Perineal massage 

✓ Postpartum dryness

 ✓ Breast, body, or facial massage 

✓ Emotional reconnection with the feminine

Milky Boost Tea contains galactagogue herbs such as fennel, fenugreek, nettle, raspberry leaf and milk thistle — traditionally used to support:
 • healthy milk flow
 • digestion (mother & baby)
 • relaxation (stress inhibits let-down)

This tea is meant to be a complement, as milk production is influenced by many factors. A correct latch is essential, as well as the baby nursing regularly. Next comes the mother’s rest, nourishment, and hydration. And lastly, though just as important, self-compassion and kindness.

We always recommend seeking the support of a healthcare professional in this field, as well as a nurturing support network.

Yes. It is 100% natural and does not need to be removed before breastfeeding although we recommend applying it after so the balm can have more time to do its magic.
It soothes cracks, dryness, and irritation with calendula, marshmallow, coconut oil, and shea butter.

Yes. The Happy & Calm Aroma Spray and Massage Oil contain essential oils blended at gentle, pregnancy-safe dilutions designed to uplift, ground, and relax.

Choose our fragrance-free formulations:

• Baby Bath
• Mom & Baby Oil
• Happy Skin Lotion
• Mom & Baby Balm
  

Perfect for sensitive mothers, babies, and eczema-prone skin. 

• A self-love massage with Sacred Oil
 • A mindful perineal care ritual after birth
 • A bonding bath with Baby Bath
 • A calming pause with Happy & Calm Aroma Spray
 • A serene breastfeeding moment with Milky Boost Tea

Every product is an invitation to remember and reconnect to yourself.